For more information about our individual, couples or family therapy, please call 847-529-8300 x 0, email info@skylightcounselingcenter.com or complete our Contact Form.
We typically return phone calls during the week on the same business day or within 12 hours. For faster response please email us or complete the contact form. After receiving your message, one of our intake coordinators will call you to discuss with you your reasons for seeking services, preferred availability, insurance information, therapist preferences, and any other information you would like to share. After gathering this information, our intake coordinator will connect you with one of our counselors. You should expect to hear from your counselor within 24 hours of the intake discussion.
Each of our therapists have their own schedules, so there is a possibility to be seen on weekdays, weekends, mornings, afternoons, or evenings. Weekend and evening availability tends to be most limited since those times are in high demand.
Skylight does not currently have a waitlist. However, if we do not have the availability to see you for a specific modality or during a particular day/time, you are always welcome to reach back out in the future to re-inquire about availability. If for any reason we are unable to match you with a therapist here at Skylight, we will instead provide you with referrals to other practices and providers.
Please note that we’re not available at all times to respond to inquiries. If you are in any immediate danger to yourself or others, please go to your nearest emergency room or contact a crisis hotline.